Sglt2 Privacy Policy — User Data Protection
Sglt2 takes the protection of Malaysian users' personal data seriously. This policy outlines the types of information we collect, how it is used, your rights as a user, and the security measures we take to safeguard your privacy.
Last updated: 2026. This policy applies to all users accessing the sglt2 platform.
Information We Collect
Sglt2 collects several categories of information to keep the platform running safely and efficiently for users in Malaysia. Data collection is carried out transparently and only for purposes directly related to the services you use.
Full name, email address, phone number, date of birth, and profile details provided during registration or account updates.
Transaction records in Malaysian Ringgit (RM), payment methods used (FPX, e-wallets), and deposit and withdrawal history.
Device type, operating system, browser type, IP address, screen resolution, and language settings used when accessing the platform.
Pages visited, session duration, in-platform actions, login frequency, and game or betting preferences.
Purpose of Data Use
All data collected by sglt2 is used exclusively for platform operations and to improve the user experience. We do not sell or rent any user's personal data to third parties for marketing purposes.
- Creating and managing user accounts and verifying identity
- Processing deposits and withdrawals in Malaysian Ringgit (RM)
- Detecting and preventing fraud, unauthorised access, and suspicious activity
- Sending important notifications related to your account and security
- Improving sglt2 platform functionality and user experience
- To comply with legal requirements and regulations applicable in Malaysia
Cookies & Session Tracking
Sglt2 uses cookies and similar tracking technologies to keep the platform running properly and deliver a consistent experience for users. Cookies are small text files stored on your device when you visit a website.
We use two main types of cookies: session cookies that expire automatically when you close your browser, and persistent cookies that help the platform remember your preferences and settings for future sessions. The cookies we use do not contain credit card information or passwords.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect sglt2 platform functionality, such as automatic login and language preference saving.
Data Storage & Security
Sglt2 stores user data on servers protected with appropriate technical security measures. All communications between your device and the platform servers are secured with SSL encryption, ensuring data is transmitted safely and cannot be intercepted.
We limit access to users' personal data to only the staff and systems that require it for platform operations. All parties with access to this data are bound by strict confidentiality obligations.
User data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required under applicable Malaysian law. Once the retention period ends, data will be securely deleted or anonymised.
Sharing Information with Third Parties
Sglt2 does not sell, rent, or share users' personal data with third parties for commercial or marketing purposes. However, there are limited situations where sharing information is necessary for platform operations.
Payment service providers (such as FPX and digital wallets) receive the transaction details needed to process your deposits and withdrawals. These providers are bound by confidentiality agreements and are only permitted to use your data for the purpose of processing the relevant payment.
Where a lawful authority or court requires the disclosure of information on legal grounds, sglt2 will comply with such requests upon verifying their legitimacy. We will make reasonable efforts to inform affected users where permitted by law.
User Rights Over Personal Data
As an sglt2 user, you have certain rights over the personal data we hold about you. These rights can be exercised by contacting our support team via email at the address provided below.
You may request a copy of the personal data we hold on your account at any time.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction through your account settings or by contacting support.
You may request the deletion of your account and personal data, subject to any applicable legal retention obligations.
Policy Updates & How to Contact Us
Changes to This Privacy Policy
Sglt2 reserves the right to update or amend this privacy policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. When amendments are made, the updated date at the top of this page will be revised. Users who continue using the platform after amendments are published are considered to have accepted the revised policy.
For significant changes that affect how your data is used, sglt2 will make reasonable efforts to notify registered users via their registered email address within a reasonable timeframe before the changes take effect.
Contact sglt2 Support Team
If you have any questions, concerns, or wish to exercise any of your rights regarding personal data, please reach out to our support team. We are committed to responding to privacy-related requests within a reasonable timeframe.
- Support email: [email protected]
- See also FAQ for quick answers on account and privacy matters
- Read also Terms & Conditions for information on user rights and responsibilities
Your Data Is Safe with sglt2
Sglt2 is committed to protecting the privacy and data security of all users in Malaysia. For further enquiries, please refer to our FAQ or contact us at [email protected]. Ready to get started? Register a free account today.